SMC Networks ProSoft 1560 - Manual (Page 42)

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Contents
Repair and Warranty
Service and Repair
The 1560-MBP card is an electronic product, designed and
manufactured to function under somewhat adverse conditions. As with
any product, through age, misapplication, or any one of many possible
problems, the card may require repair.
The 1560-MBP product has a one year parts and labor warranty
according to the limits specified in the warranty. Replacement and/or
returns should be directed to the distributor from whom the product was
purchased. If you need to return the card for repair, it is first necessary
to obtain an RMA number from ProSoft Technology. Please call the
factory for this number and display the number prominently on the
outside of the shipping carton used to return the card.
General Warranty Policy
ProSoft Technology, Inc. (Hereinafter referred to as ProSoft) warrants
that the Product shall conform to and perform in accordance with
published technical specifications and the accompanying written
materials, and shall be free of defects in materials and workmanship, for
the period of time herein indicated, such warranty period commencing
upon receipt of the Product.
This warranty is limited to the repair and/or replacement, at ProSoft’s
election, of defective or non-conforming Product, and ProSoft shall not
be responsible for the failure of the Product to perform specified
functions, or any other non-conformance caused by or attributable to: (a)
any misapplication of misuse of the Product; (b) failure of Customer to
adhere to any of ProSoft’s specifications or instructions; (c) neglect of,
abuse of, or accident to, the Product; or (d) any associated or
complementary equipment or software not furnished by ProSoft.
Limited warranty service may be obtained by delivering the Product to
ProSoft and providing proof of purchase or receipt date. Customer
agrees to insure the Product or assume the risk of loss or damage in
transit, to prepay shipping charges to ProSoft, and to use the original
shipping container or equivalent. Contact ProSoft Customer Service for
further information.
Repair and Warranty