Appendix b | troubleshooting internet connections – SMC Networks Barricade SMC2804WBRP-G User Manual

Page 60

Advertising
background image

Barricade g Wireless Router with USB Print Server

Manual

APPENDIX B | Troubleshooting Internet Connections

Put information here about specific ISP tricks and how to avoid those basic setup calls.

B.1 | I have a Dynamic IP connection and I can’t get online
Most cable companies use a Dynamic IP configuration to provide Internet access. If you have this

type of connection, and are unable to get connected, please follow the steps outlined below:

1. Unplug the power from your Cable or DSL modem for 2 mins.
2. Confirm that your Barricade router is configured for a Dynamic IP configuration

3. Plug the power back into your Modem.
4. Wait for your Modem to connect to the network, and then click on the status page of the

router to confirm that you are online.


The reason this process works is because certain broadband connections require a MAC address to

gain network access. This MAC address can be changed by following the above process to re-set the
approved MAC address to the MAC address of the Barricade router.

60

Advertising