Appendix e troubleshooting, E troubleshooting 69, Ppendix – Socket Mobile SoMo 650 User Manual

Page 69: Roubleshooting

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A

PPENDIX

E

T

ROUBLESHOOTING


.

SYMPTOM

:

When I press the power button, the SoMo does not turn on.

POSSIBLE REASON

SOLUTION

The SoMo battery does not have adequate
charge.

Plug the SoMo into AC power or insert a charged battery.

The SoMo hold switch is on.

Slide up the hold switch on the left side of the SoMo. If
you have a new SoMo, remove the sticker on top of the
hold switch.


.

SYMPTOM

:

I connected the SoMo to a PC via the USB cable, but the SoMo does not charge.

POSSIBLE REASON

SOLUTION

Your SoMo runs Windows Mobile 6 Service
Pack 7 or later and has USB charging
disabled.

Tap Start | Settings | System | Power Plus | Advanced. Select
Enable USB charging and tap ok.

APPENDIX F: TECHNICAL SUPPORT | 69

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