Users from trusted domains cannot access storedge – Sun Microsystems SUN STOREDGETM 5310 NAS User Manual

Page 103

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Chapter 2

NAS Head

2-57

Server:

Ipaddr:

3. To force the StorEdge to a preferred domain controller, set the smb.pdc variable to

the IP address of your preferred DC and (re)join the domain. From the command
line interface type in

set smb.pdc 192.168.200.136

(IP address of domain controller)

savevars

menu

4. Press the space bar until “SMB/CIFS Setup” option is displayed in the extension

section in the lower right.

5. Select the letter of that option

6. Enter “1” to edit

7. Enter in domain information

8. Enter “7” to save

9. Reboot system

Users from trusted domains cannot access StorEdge

The indication of this issue is that clients from the local domain can access the
StorEdge, but clients from a trusted domain cannot. You will typically see a log
message similar to the following:

mlrpc[0x0F]: error: NO_TRUST_SAM_ACCOUNT (0xC000018B)

This message indicates that StorEdge is successfully communicating with the local
Domain Controller, and that this Domain Controller is denying access to the remote
domain. Other Windows servers may allow access due to longer caching of user
token information, but the fact remains that this message is coming from the domain
controller. The solution is to access the Domain Controllers to reestablish the trust
relationship according to Windows documentation. Also, verify that the remote
Domain Controller is available, as a temporary outage may show similar symptoms.

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