Swiss Diamond IP10S - Manual (Page 42)

IP10S / IP10 user guide 41 02P182000Aen
Appendix
Troubleshooting
If your phone is not functioning as it should, first try to find the fault in the following table. The following
tips should help you correct the fault:
Problem Possible cause Remedy
No dialing tone. No connection to the LAN. Ensure that the LAN connection
cables on the phone and at the
LAN socket are correctly
plugged in.
No display. No power. Ensure that the power cable jack
is correctly plugged in, or if the
phone should normally be
powered by the network, inform
your system administrator.
"Waiting for call manager"
message, no dialing tone. One of the following parameters
is not set correctly:
- Phone IP address
- Call agent address and subnet
mask
- Gateway address
Check these parameters with
your system administrator.
Your call partner cannot hear
you or you cannot hear him. The handset cable is not
correctly plugged in. Ensure that the handset cable is
correctly plugged into the
handset and the telephone.
Time is not the one you’ve
programmed. Time is automatically specified
by the network. Ask your system administrator.
"Phone needs to be rebooted"
message. Following changes in the
configuration of the phone, a
reboot is needed to take effect. Press the "OK" key to reboot the
phone.
Phone does not always ring. Call forwarding active or Do not
disturb facility set. Read the relevant section of the
user guide.
Warranty conditions
Your product is covered by a guarantee that is in accordance with the legal provisions of the country in
which you purchased the product and which runs from the date of purchase. Please retain the receipt
as proof of the date of purchase. Within the guarantee period, all faults that are the result of defective
materials or manufacturing faults will be repaired free of charge. Repairs under guarantee will either
be carried out by repairing the defective product or exchanging it, at the supplier’s discretion. Defects
that do not significantly affect the value or use of the product as well as expendable items or damage
that has been caused by improper use, through fair wear and tear or by interference with the product
from third parties, are not covered by the guarantee. Possible consequential damages resulting from
the use, the failure or faults on the product, in particular any liability for pecuniary loss, are excluded
from this guarantee.