Questions & answers – Siemens M75 User Manual

Page 126

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Questions & Answers

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Questions & Answers

If you have any questions on the use of your phone, you can contact us at

www.siemens.com/mobilephonescustomercare around the clock. As further help we

have listed below some frequently asked questions and answers.

Problem

Possible causes

Possible solution

Phone cannot be

switched on.

On/Off key not pressed long

enough.

Press On/Off key for at least 2 seconds.

Flat battery.

Charge battery. Check charging indicator in the

display.

Battery contacts dirty.

Clean contacts.

See also below under

“Charging error”.

Standby time is too

short.

Frequent use of organiser and

games.

Restrict use if applicable.

Fast search activated.

Deactivate speed search (page 96).

Display illumination switched on. Switch off display illumination (page 79).
Unintentional keystrokes (illumi-

nation!).

Activate key lock (page 93).

Charging error

(charge icon not

displayed).

Battery totally discharged.

1) Plug in charger cable, battery is on charge.

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Temperature out of range:

+5 °C to +40 °C.

Make sure the ambient temperature is right, wait

for a while, then recharge.

Contact problem

Check power supply and connection to the

phone. Check battery contacts and telephone

connection socket, clean them if necessary, then

insert battery again.

No mains voltage.

Use different mains power socket, check mains

voltage.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error.

SIM card not inserted correctly. Check that the SIM card is inserted correctly

(page 9).

Dirty SIM card contacts.

Clean SIM card with a dry cloth.

SIM card with wrong voltage.

Use 1.8 or 3 V SIM cards only.

SIM card damaged

(e.g. broken).

Carry out a visual check. Have service provider

change the SIM card.

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