Guarantee certificate (uk) – Siemens M75 User Manual
Page 139
Guarantee certificate (UK)
138
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Guarantee certificate (UK)
Without prejudice to any claim the user (cus-
tomer) may have in relation to the dealer or
retailer, the customer shall be granted a
manufacturer's Guarantee under the condi-
tions set out below:
• In the case of new devices and their com-
ponents exhibiting defects resulting from
manufacturing and/or material faults within
24 months of purchase, Siemens shall, at
its own option and free of charge, either
replace the device with another device
reflecting the current state of the art, or
repair the said device. For wearing parts
(e.g., batteries, keypads, housings, small
parts on housings, protective coverings
where included in the scope of delivery),
this durability guarantee shall be valid for
six months from the date of purchase.
• This Guarantee shall be invalid if the de-
vice defect is attributable to improper treat-
ment and/or failure to comply with
information contained in the user manuals.
• This Guarantee shall not apply to or ex-
tend to services performed by the author-
ised dealer or the customer themselves
(e.g. installation, configuration, software
downloads). User manuals and any soft-
ware supplied on a separate data medium
shall be excluded from the Guarantee.
• The purchase receipt, together with the
date of purchase, shall be required as evi-
dence for invoking the Guarantee. Claims
under the Guarantee must be submitted
within two months of the Guarantee
default becoming evident.
• Ownership of devices or components re-
placed by and returned to Siemens shall
vest in Siemens.
• This Guarantee shall apply to new devices
purchased in the European Union.
For Products sold in the United Kingdom
the Guarantee is issued by Siemens plc,
Siemens House, Oldbury, Bracknell,
Berkshire, RG12 8FZ.
• Any other claims resulting out of or in con-
nection with the device shall be excluded
from this Guarantee. Nothing in this Guar-
antee shall attempt to limit or exclude a
Customers Statutory Rights, nor the man-
ufacturer's liability for death or personal
injury resulting from its negligence.
• The duration of the Guarantee shall not be
extended by services rendered under the
terms of the Guarantee.
• Insofar as no Guarantee default exists,
Siemens reserves the right to charge the
customer for replacement or repair.
• The above provisions does not imply a
change in the burden of proof to the detri-
ment of the customer.
To invoke this Guarantee, please contact
our online support on the Internet
or the Siemens telephone service. The rele-
vant number is to be found in the accompa-
nying user guide.