Spectra Logic T50E - Manual (Page 11)

Before You Begin
11
Users and Passwords
1. Select Security -> Edit Users -> Edit to gather the user settings.
2. Write down the user name, user type, and password of each user. Passwords are not
shown, so write down the passwords, if they are known.
Create an Auto Support Log (ASL) File
The ASL creates a backup copy of your current configuration and gathers all the logs
from the library. You can email the ASL file to SpectraGuard Support and they can
provide you with the detailed information to reconfigure your library as a last resort.
The only information not contained in this log file are the BlueScale logon passwords,
and the Encryption keys. The Encryption keys must be backed up or saved separately.
If you do not have an AutoSupport Log Profile configured, creating one at this time
may not work if the flash card is malfunctioning. If this is the case, make sure you
record all the information in the previous sections to restore your library configuration
after replacing the flash card.
Able to Create ASL If you are able to create a log, follow these steps:
1. Select Maintenance > Auto Support. The Auto support screen appears.