Protecting our network & services, Your privacy – Sprint Nextel 595U User Manual

Page 153

Advertising
background image

Section 6B: Terms and Conditions

145

a monthly or quarterly basis. Examples of Surcharges include, but are not limited to:
Universal Service Fund, E911, Federal Programs Cost Recovery, Federal Wireless
Number Pooling and Portability, and gross receipts charges. We will make efforts
to provide you notice of any changes to Surcharges in a manner consistent with
this Agreement (see “Providing Notice Under This Agreement” paragraph).
However, since most Surcharges are based on amounts set by the government or
based on government formulas, it will not always be possible to provide advance
notice of new Surcharges or changes in the amount of existing Surcharges.
Information on Surcharges is provided during the sales transaction and is
available at our Web site.

Disputing Charges - You Must Still Pay Undisputed Charges

Any dispute to a charge on your bill must be made within 60 days of the date of
the bill that initially contained the charge. Disputes can only be made by calling or
writing us as directed on your invoice or elsewhere. You accept all charges not
properly disputed within the above time period – undisputed charges must still be
paid as stated on your bill.

Protecting Our Network & Services

We can take any action to: (1) protect our network, our rights and interests, or the
rights of others; or (2) optimize or improve the overall use of our network and
Services. Some of these actions may interrupt or prevent legitimate
communications and usage – for example, message filtering/blocking software to
prevent SPAM or viruses, limiting throughput, limiting access to certain Web sites,
applications or other Data Content, etc. For additional information on what we do
to protect our customers, network, Services and equipment, see our Acceptable
Use Policy and Visitor Agreement at our Web site.

Your Privacy

You agree to the terms of our Privacy Policy, available at our Web site, when you
use our Services. This policy may change from time to time, so review this policy
with regularity and care. Among other things, the policy includes important
information on what information we collect about you, how we use that
information, and with whom we share that information (for example, to provide
you certain Services, to protect our rights and interests, to respond to legal
process, to facilitate a merger, etc.). Also, to ensure the quality of our Services and
for other lawful purposes, we may also monitor or record calls between us (for
example, your conversations with our customer service or sales departments).

Advertising