Running diagnostics – Sprint Nextel 595U User Manual

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Section 3D: Tools

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To export the entries to a text file:

1. Select File > Export.

2. Specify a file name and path.

3. Click Save.

To copy one or more entries:

1. Select the entries. (Click a single entry, or hold down CTRL or SHIFT and click to

select multiple entries; to select all entries, select Edit > Select All.)

2. Select Edit > Copy.

3. Paste the entries (for example, into a text file or email message).

To delete all entries:

Click the Clear button.

To delete one or more entries:

1. Select the entries. (Click a single entry, or hold down CTRL or SHIFT and click to

select multiple entries.)

2. Select Edit > Delete.

Running Diagnostics

To identify problems when connecting to the network, use the Device
Info & Diagnostics window. Device Info & Diagnostics evaluates issues with your
USB port, port configuration, network signal strength, Sprint Connection
Manager, and more. Once the program runs a diagnostics check, it recommends
solutions.

The program also displays information such as your phone number.

Results of the diagnostics can be shared with a Sprint Customer Service Specialist,
to assist that person with troubleshooting.

To access the Device Info & Diagnostics window:

1. Ensure the USB modem is inserted.

2. In Sprint Connection Manager, click Menu.

3. Select Device Info & Diagnostics.

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