User technical support – Konica Minolta DiMAGE Scan Multi PRO User Manual

Page 127

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DiMAGE Scan Multi PRO

127

USER TECHNICAL SUPPORT

Please contact your dealer for information regarding installation, SCSI or IEEE1394 interface
recommendations, or application compatibility. If your dealer is unable to help you, contact an
authorized Minolta service center.

Please have the following information ready
when calling Minolta Technical Support.

Make and Model of your computer:

Available application RAM:

Operating System version:

Other connected SCSI or IEEE1394 devices:

DS Multi PRO driver version number:

Symptoms:

Messages that appear on the screen when the problem occurs:

Frequency of occurrence:

Determining the version number of your driver software:

Place the pointer on the status window in the command window to display
the version number.

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