Checking printer ports, Jams and misfeeds troubleshooting, Paper jam in the printer – Lexmark 1500 User Manual

Page 99: Paper jam in the paper support

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Check for paper jams

Check for and clear any paper jams. For more information, see “Paper jam in the duplex unit” on page 100.

Make sure the duplex unit is properly installed

Remove the duplex unit and reinstall it. For more information, see “Paper jam in the duplex unit” on page 100.

Checking printer ports

Make sure the correct printer port is selected.

1

From the Finder desktop, click Applications.

2

From Applications, double-click Utilities.

3

Double-click Printer Setup Utility.

The Printer List dialog appears.

4

Verify that XXXX Series <MAC:nnnnnnnnnnnn> is the default printer, where XXXX is the model series number
of your printer and nnnnnnnnnnnn is the 12-digit MAC address of your printer.

5

If USB is selected instead:

a

Select XXXX Series, where XXXX is the model series number of your printer.

b

Click Make Default.

c

Close the window, and try printing again.

Jams and misfeeds troubleshooting

Paper jam in the printer

1

Firmly grasp the paper, and gently pull it out.

2

Press

.

Paper jam in the paper support

1

Firmly grasp the paper, and gently pull it out.

2

Press

.

Troubleshooting

99

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