Lexmark 4039-1XX User Manual

Page 29

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Diagnostic Information

15

4039-1XX

Black Page

Black output is usually caused by an incorrect high voltage in the
printing process, resulting in toner development on the entire
photoconductor drum. Check the condition of each HVPS contact
and make sure they spring back when pressed. Check the continuity
of the HVPS cable. Make sure the following voltages are correct; if
they are not, replace the system board.

Make the following voltage checks while printing and again while
idling. If the voltages are not correct, replace the system board.

10P

10R/12R/12C/
12L

16L

Voltage

J14-5 to J14-4

J20-5 to J20-4

J17-5 to J17-4

+24VDC

J14-6 to J14-4

J20-6 to J20-4

J17-6 to J17-4

+24VDC

10R/12R/12C/
12L

16L

Voltage while
Printing

Voltage while
Idling

J20-1 to J20-4

J17-1 to J17-4

Less than
1VDC

21-26VDC

J20-2 to J20-4

J17-2 to J17-4

Greater than
1VDC

Less than
0.5VDC

10P

Voltage while
Printing

Voltage while
Idling

J14-1 to J14-4

Less than
5VDC

0VDC

J14-2 to J14-4

Less than
5VDC

0VDC

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