Warranty, Warranty 76 – Lantronix UDS100 User Manual

Page 76

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76

Warranty

Lantronix warrants each Lantronix product to be free from defects in material and
workmanship for a period of TWO YEARS after the date of shipment. During this
period, if a customer is unable to resolve a product problem and Lantronix Technical
Support determines the product is defective, a Return Material Authorization (RMA)
will be issued. Following receipt of an RMA number, the customer shall return the
product to Lantronix, freight prepaid. Upon verification of warranty, Lantronix will -- at
its option -- repair or replace the product and return it to the customer freight prepaid.
If the product is not under warranty, the customer may have Lantronix repair the unit
on a fee basis or return it. No services are handled at the customer's site under this
warranty. This warranty is voided if the customer uses the product in an unauthorized
or improper way, or in an environment for which it was not designed.

Lantronix warrants the media containing its software product to be free from defects
and warrants that the software will operate substantially according to Lantronix
specifications for a period of 60 DAYS after the date of shipment. The customer will
ship defective media to Lantronix. Lantronix will ship the replacement media to the
customer.

* * * *

In no event will Lantronix be responsible to the user in contract, in tort (including
negligence), strict liability or otherwise for any special, indirect, incidental or
consequential damage or loss of equipment, plant or power system, cost of capital,
loss of profits or revenues, cost of replacement power, additional expenses in the use
of existing software, hardware, equipment or facilities, or claims against the user by
its employees or customers resulting from the use of the information,
recommendations, descriptions and safety notations supplied by Lantronix. Lantronix
liability is limited (at its election) to:

Refund of buyer's purchase price for such affected products (without interest)

Repair or replacement of such products, provided that the buyer follows the
above procedures.

There are no understandings, agreements, representations or warranties, express or
implied, including warranties of merchantability or fitness for a particular purpose,
other than those specifically set out above or by any existing contract between the
parties. Any such contract states the entire obligation of Lantronix. The contents of
this document shall not become part of or modify any prior or existing agreement,
commitment, or relationship.

For details on the Lantronix warranty replacement policy, please go to our Web site
at http://www.lantronix.com/support/warranty/index.html.

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