Remote fax error, Phone line busy – Lexmark 6500 Series User Manual

Page 189

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Remote Fax Error

These are possible causes and solutions. Try one or more of the following:

Check phone line

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Lower the transmission speed

1

From the control panel, press Fax Mode.

2

Press

.

3

Press

or

repeatedly until Fax Setup appears.

4

Press .

5

Press

or

repeatedly until Dialing and Sending appears.

6

Press .

7

Press

or

repeatedly until Max Send Speed appears.

8

Press .

9

Press

or

repeatedly until a lower speed appears.

10

Press .

Notes:

The lower the transmission speed, the longer it will take your fax to send.

This solution will reduce the speed for future faxes until you reset the transmission speed.

11

Resend the fax.

12

If the problem persists, repeat the previous steps to send the fax at successively lower transmission speeds.

Note: 2400 bps is the lowest transmission speed.

Phone Line Busy

These are possible causes and solutions. Try one or more of the following:

Change redial settings

The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up
to five times at intervals up to 8 minutes.

To change the redial settings:

1

From the control panel, press Fax Mode.

2

Press

.

3

Press

or

repeatedly until Fax Setup appears.

4

Press .

5

Press

or

repeatedly until Dialing and Sending appears.

189

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