Error message: fax error, Error message: fax mode unsupported, Error message – Lexmark 8300 Series User Manual

Page 115: Fax error, Fax mode unsupported

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Check the ink levels and install a new cartridge if necessary.

Decrease the transmission speed.

1

Press Fax Mode.

2

Press .

3

Press

or

repeatedly until

Dialing and Sending

is highlighted.

4

Press .

5

Press

or

repeatedly until

Max Send Speed

is highlighted.

6

Press or until

14,400

appears.

7

Press .

8

If the problem persists, repeat step 1–step 6 until

9600

appears.

9

Press .

10

If the problem still persists, repeat step 1–step 6 until

2400

appears.

11

Press .

12

Press

.

Notes:

The lower the transmission speed, the longer it will take your fax to print.

This solution will reduce the speed for future faxes until you reset the transmission speed.

Error message:

Fax error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Error message:

Fax mode unsupported

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

Your scan resolution—lower the scan resolution.

1

Press Fax Mode.

2

Press .

3

Press

or

repeatedly until

Quality

is highlighted.

4

Press or repeatedly until

Standard

or

Fine

appears.

115

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