Trouble shooting – Lenoxx Electronics HT-377 User Manual

Page 18

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IB-HT377-WM-E-050405

TROUBLE SHOOTING

Symptom

Remedy

No sound or only a very
low-level sound is heard.

Distorted sound.

1.Check that the speakers and components are connected

securely and correctly, make sure the stripped end of each
speaker wires does not touch each other to avoid short-circuit
of the speaker wires (see Page 8, 9).

2.Make sure your source (DVD or other) is plugged in and

operating. Also check that component’s booklet, maybe you
need adjust that component.

3.Check and make sure your DVD’s sound output is set to

analog. For some DVDs, if the sound output is not set to
analog, the audio cables may not be active and there will be
no sound output.

4.Make sure that you have selected the correct source on the

system (DVD or MP3).

5.Adjust the set’s volume settings on the front of the HOME

THEATER or on the remote, also adjust the volume of the
input source.

6.Ensure the MUTE button is not pressed on the HOME THEATER

remote (If yes, press the MUTE button again).

7.The audio or speaker connecting wires are damaged. Replace

them with new ones.

The REMOTE CONTROL
unit does not work.

1.Check if the batteries are installed with the correct polarities

( + and - ).

2.If the batteries are weak or dead, replace them with new

ones (size “AAA”).

3.Point the remote control unit at a distance of less than 20 feet

from the main unit of the HOME THEATER system.

4.Remove any obstacles between the remote control unit and

remote control sensor.

5.If the battery terminals are dirty or corroded, clean them with

sandpaper.

The left and right sounds are
unbalanced or reversed.

Check that the speakers and components are connected cor-
rectly and securely.

Press the POWER button on the back of the MAIN SET to turn
the set ON. Then press the ON/STANDBY button on the main
set or on the REMOTE. The HOME THEATER may not be
operating properly due to lightning, static electricity, or some
other external factors. Reset the player by disconnecting the
power plug and then re-connecting it before calling customer
service. Also check the Fuse. See page 16.

No buttons operate (on the
main set and / or the REMOTE
CONTROL unit).

Loud hum or noise is heard.

1.Check that the speakers and components are connected

securely.

2.Insert all wires firmly, follow the setup pages starting on Page 8.

Loud hum usually means a plug is not fully seated into the jack.

The system does not
operate properly.

Double check if input & output jacks were inserted properly.
Also ask a friend to help you before calling customer service.

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6/2/2005, 2:15 PM

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