Lenovo C500 User Manual
Page 68
If
the
Machine
does
not
function
as
warranted
during
the
warranty
period,
contact
a
Service
Provider.
If
you
do
not
register
the
Machine
with
Lenovo,
you
may
be
required
to
present
proof
of
purchase
as
evidence
of
your
entitlement
to
warranty
service.
What
Lenovo
Will
Do
to
Correct
Problems
When
you
contact
a
Service
Provider
for
service,
you
must
follow
the
problem
determination
and
resolution
procedures
that
we
specify.
An
initial
diagnosis
of
your
problem
can
be
made
either
by
a
technician
over
the
telephone
or
electronically
by
access
to
a
support
website.
The
type
of
warranty
service
applicable
to
your
Machine
is
specified
in
Part
3
-
Warranty
Information.
You
are
responsible
for
downloading
and
installing
designated
software
updates
from
a
support
web
site
or
from
other
electronic
media,
and
following
the
instructions
that
your
Service
Provider
provides.
Software
updates
may
include
basic
input/output
system
code
(called
“BIOS”),
utility
programs,
device
drivers,
and
other
software
updates.
If
your
problem
can
be
resolved
with
a
Customer
Replaceable
Unit
(“CRU”)
(e.g.,
keyboard,
mouse,
speaker,
memory,
hard
disk
drive),
your
Service
Provider
will
ship
the
CRU
to
you
for
you
to
install.
If
the
Machine
does
not
function
as
warranted
during
the
warranty
period
and
your
problem
cannot
be
resolved
over
the
telephone
or
electronically,
through
your
application
of
software
updates,
or
with
a
CRU,
your
Service
Provider,
will
either,
at
its
discretion,
1)
repair
it
to
make
it
function
as
warranted,
or
2)
replace
it
with
one
that
is
at
least
functionally
equivalent.
If
your
Service
Provider
is
unable
to
do
either,
you
may
return
the
Machine
to
your
place
of
purchase
and
your
money
will
be
refunded.
As
part
of
the
warranty
service,
your
Service
Provider
may
also
install
selected
engineering
changes
that
apply
to
the
Machine.
Exchange
of
a
Machine
or
Part
When
the
warranty
service
involves
the
exchange
of
a
Machine
or
part,
the
item
your
Service
Provider
replaces
becomes
Lenovo’s
property
and
the
replacement
becomes
yours.
You
represent
that
all
removed
items
are
genuine
and
unaltered.
The
replacement
may
not
be
new,
but
will
be
in
good
working
order
and
at
least
functionally
equivalent
to
the
item
replaced.
The
replacement
assumes
the
warranty
service
status
of
the
replaced
item.
Your
Additional
Responsibilities
Before
your
Service
Provider
exchanges
a
Machine
or
part,
you
agree
to
remove
all
features,
parts,
options,
alterations,
and
attachments
not
under
warranty
service.
You
also
agree
to:
1.
ensure
that
the
Machine
is
free
of
any
legal
obligations
or
restrictions
that
prevent
its
exchange;
2.
obtain
authorization
from
the
owner
to
have
your
Service
Provider
service
a
Machine
that
you
do
not
own;
and
3.
where
applicable,
before
service
is
provided:
a.
follow
the
service
request
procedures
that
your
Service
Provider
provides;
b.
backup
or
secure
all
programs,
data,
and
funds
contained
in
the
Machine;
and
c.
provide
your
Service
Provider
with
sufficient,
free,
and
safe
access
to
your
facilities
to
permit
Lenovo
to
fulfill
its
obligations.
4.
(a)
ensure
all
information
about
identified
or
identifiable
individuals
(Personal
Data)
is
deleted
from
the
Machine
(to
the
extent
technically
possible),
(b)
allow
your
Service
Provider
or
a
supplier
to
process
on
your
behalf
any
remaining
Personal
Data
as
your
Service
Provider
considers
necessary
to
fulfill
its
obligations
under
this
Statement
of
Limited
Warranty
(which
may
include
shipping
the
Machine
for
such
processing
to
other
service
locations
around
the
world),
and
(c)
ensure
that
such
processing
complies
with
any
laws
applicable
to
such
Personal
Data.
E-2
Lenovo
C500
Projector
User’s
Guide