Characters are missing or unexpected – Lexmark Z600 User Manual

Page 59

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Solving print quality problems

59

Characters are missing or unexpected

Like other printers, your printer cannot print on the extreme edges of the paper. Your margins must
fall within these settings:

Printed characters are improperly formed or misaligned

Cancel all print jobs and print your job again. To cancel all print jobs:

a

Click Start

Settings

Printers.

b

Double-click your printer icon.

c

Select the document you want to cancel.

d

From the Document menu, click Cancel.

Repeat steps c through d for all the documents you want to cancel.

Align the print cartridges. For help, see “Aligning the print cartridges” on page 45.

Clean the print cartridge nozzles and contacts. For help, see “Improving print quality” on
page 46.

Colors on the printout differ from the colors on the screen

A cartridge may be low on ink. Check the ink levels in the Lexmark Solution Center. For help,
see “Lexmark Solution Center” on page 8.

Use a different paper brand. Each paper brand accepts ink differently and prints with color
variations.

Select Natural Color as the document color:

1

With your document open, click File

Print.

The Print dialog box appears.

2

From the Print dialog box, click Properties, Preferences, or Options.

3

Click Options

Quality Options.

Margin:

Minimum setting:

Left and right

• 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter,

and custom paper sizes

• 3.175 mm (0.125 in.) for envelopes
• 3.37 mm (0.13 in.) for most paper sizes

Top

• 1.7 mm (0.067 in.)

Bottom

• 12.7 mm (0.5 in.) for black print jobs
• 19 mm (0.75 in.) recommended for color print jobs

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