Troubleshooting – Panasonic PANAFAX DX-2000 User Manual

Page 184

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182

Print Copy Quality

Vertical lines printing
on the received
document

Print out a Journal report (e.g. FUNCTION, 6, 1,SET and 1)
and check quality to make sure whether your machine has
trouble.
If Journal report quality is OK, your machine has no problem,
report to the sending party that they have a problem.
If copy is NG, replace the Toner Cartridge.

169

28

Fuzzy print

1. Make sure you are using the correct paper for the best

possible print quality.

2. Try reversing the recording paper to the other side.

200

Missing dots or lines/
inconsistent darkness
within print

1. Make sure you are using the correct paper for the best

possible print quality.

2. Replace the Toner Cartridge.

200

28

Fading print

Your Toner Cartridge may be running out of toner. Replace
the Toner Cartridge.

28

Faint print

You may need to choose a different paper for the best possible
print quality.

200

Communication

No dial tone

1. Check the connection of the telephone line.
2. Check the telephone line.

195

No auto answer

1. Check the connection of the telephone line.
2. Check the Reception mode setting.
3. If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is

set to "Valid" (default setting) and the machine is printing
the received document from memory, which also happens
to be the 100th transaction, the machine will not auto
answer until the Transaction Journal completes printing.

195
113

72

Cannot transmit or
receive

An information code will be shown on the display. Refer to the
information code table to find out the trouble.

183

No Unit Operation

No unit operation

To reset the machine, turn-off the Power Switch for a few
seconds then turn it on again.

33

Mode

Symptom

Cause / Action

page

Troubleshooting

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