Additional information, Troubleshooting, Note – Pioneer VSX-919AH-K User Manual

Page 102: Power, Additional information 12, Chapter 12

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Additional information

12

102

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Chapter 12:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized independent service company to carry out repair work.

Note

• If the unit does not operate normally due to external effects such as static electricity

disconnect the power plug from the outlet and insert again to return to normal operating
conditions.

Power

Symptom

Remedy

The power does not turn on.

• Make sure that the power cable is plugged in to an active power outlet.

• Try disconnecting from the power outlet, then plugging back in.

Power cannot be turned off.

(

ZONE 2 ON is displayed.)

• Set the remote control’s

MULTI-ZONE operation selector switch to ZONE 2,

then press

RECEIVER to switch the Zone 2 off.

The receiver suddenly
switches off or the

PHASE

CONTROL indicator blinks.

• Check that there are no loose strands of speaker wire touching the rear panel
or another set of wires. If so, re-attach the speaker wires, making sure there are
no stray strands.

• The receiver may have a serious problem. Disconnect from the power and call
a Pioneer authorized independent service company.

During loud playback the
power suddenly switches off.

• Turn down the volume.

• Lower the 63 Hz and 125 Hz equalizer levels in the

Manual MCACC setup on

page 82.

• Switch on the digital safety feature. While holding down

ENTER on the front

panel, press

STANDBY/ON to set this receiver to the standby mode. Use

TUNE +/– to select D.SAFETY

OFF, and then use PRESET +/– to select 1 or

2 (select D.SAFETY

OFF to deactivate this feature). If the power switches

off even with

2 switched on, turn down the volume. With 1 or 2 on, some

features may be unavailable.

The unit does not respond
when the buttons are
pressed.

• Try switching the receiver off, then back on again.

• Try disconnecting the power cable, then connect again.

VSX-1019_KU.book Page 102 Thursday, January 8, 2009 12:01 PM

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