What you should do first, Make a quick phone call, Make and receive phone calls – Polycom CX5000 User Manual

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Polycom CX5000 User’s Guide

What You Should Do First

Before you get started, make sure you have either Microsoft Office Communicator 2007 or Microsoft
Office Communicator 2007 R2 installed on your computer and the Polycom CX5000 configured and
connected to your computer.

Make a Quick Phone Call

With the phone capabilities of Communicator, you can make outbound PSTN calls, answer inbound
PSTN calls, and make computer-to-computer calls. To get started, try making a few calls with
Communicator and Polycom CX5000.

Call a contact in your Contact List

• In the Communicator contact list, click a contact’s Call button to the right of the contact name as

seen below in Figure 8.

Call button for one-click calling

Figure 8. Call button for a contact

Call an outside number

1. In the Communicator window, enter a number (could be your home number) in the Search box

(Type a name or phone number). You don’t need to format the number.

2. Double-click the Call button for the number in the Search Results pane to dial the number.

Make and Receive Phone Calls

The Polycom CX5000 paired with Microsoft Office Communicator offers a rich phone communication
experience that extends beyond traditional phone capabilities.

The section below shows you how to use the Polycom CX5000 and Microsoft Office Communicator to
perform tasks traditionally associated with your desktop phone. To this end, we will show you how to:

• Place calls with one-click calling from your Contact List.
• Find optional phone numbers, including mobile phone, for contacts.
• Make calls by typing a new call number in the Search box.
• Answer an incoming phone call.
• Use Call Controls to place calls on hold or transfer calls.
• Add video to a phone call.

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