Polycom CX5000 - Manual (Page 20)

20 | Polycom CX5000 User’s Guide
Type a New Number to Call
In addition to one-click calling and using Call options, you can type the number you want to call in the
Search box in the Microsoft Office Communicator window, as shown below in Figure 13.
To type a new number and call it
1. In the Microsoft Office Communicator window, in the Search box, enter the number you want to
call. Use the International Phone number format. Enter the country code, followed by the local
phone number. For example, for a United States number: 15555555555. For example, (011) in
the United States and (00) in Europe. You can also use alphabetical characters for 1-800 numbers.
For example, you can type: 1-800-EXAMPLE.
2. In the Search Results pane, click the Call button to the right of the phone number you entered.
You can also press the ENTER key to place the call.
Answer a Phone Call
When you receive a phone call from another Microsoft Office Communicator contact, a Call alert
appears in the bottom-right corner of your computer screen. From the alert, you can accept the call,
ignore the call, or redirect the call to another number, as shown below in Figure 11.
Set your status
to Do Not Disturb
Left pane of call invitation alert
Ignore
call
Redirect call to another
phone or instant message
Figure 11. Audio call invitation alert
To answer a phone call
• Click the left pane of the Call invitation alert.
To ignore a call
• Click the Ignore Call button in the Call invitation alert.
To redirect a call
• Click the Redirect call to another phone or instant message button, and then select an option
from the menu. You can redirect a call to any of the phone numbers that you have published,
including your mobile, home, or other phone number. If you choose to redirect a call to an instant
message, the call is ignored and the Conversation window opens so that you can send the contact
an instant message.
Using Call Controls
When you answer a phone call from a Microsoft Office Communicator contact, the Conversation
window opens. The Conversation window offers a variety of call controls that you can use to transfer
a call, put a call on hold, or adjust your speaker or microphone volume.