Pioneer VSX-1121-K - Manual (Page 73)

En 73
13 Additional information
Additional information
Troubleshooting 1
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
! If the unit does not operate normally due to external effects such as static electricity disconnect the
power plug from the outlet and insert again to return to normal operating conditions.
If the problem is not solved after the troubleshooting below, if the screen freezes unexpectedly or if
the buttons on the remote control or front panel stop working completely, do the following:
! Press u STANDBY/ON on the front panel to turn off the power, then turn the power back on.
! If the power cannot be turned off, press and hold u STANDBY/ON on the front panel for over 10
seconds. The power will turn off. (In this case, the various settings made on the receiver may be
cleared.)
Power
Symptom Remedy
The power does not turn on. Make sure that the power cord is plugged in to an active power outlet.
Try disconnecting from the power outlet, then plugging back in.
Power cannot be turned off.
(ZONE 2 ON is displayed.) Press the remote control’s ZONE 2, then press u RECEIVER to switch
the Zone 2 off.
The receiver suddenly switches off or
the iPod iPhone iPad indicator blinks. Check that there are no loose strands of speaker wire touching the
rear panel or another set of wires. If so, re-attach the speaker wires,
making sure there are no stray strands.
The receiver may have a serious problem. Disconnect from the power
and call a Pioneer authorized independent service company.
During loud playback the power sud-
denly switches off. Turn down the volume.
Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC
setup on page 62 .
Switch on the digital safety feature. While holding down ENTER on the
front panel, press u STANDBY/ON to set this receiver to the standby
mode. Use TUNE
i/j to select D.SAFETY cOFFd, and then use
PRESET k/l to select 1 or 2 (select D.SAFETY cOFFd to deactivate
this feature). If the power switches off even with 2 switched on, turn
down the volume. With 1 or 2 on, some features may be unavailable.
The unit does not respond when the
buttons are pressed. Try switching the receiver off, then back on again.
Try disconnecting the power cord, then connect again.
Symptom Remedy
AMP ERR blinks in the display, then
the power automatically switches off.
The ADVANCED MCACC blinks and
the power does not turn on. The receiver may have a serious problem. Do not try switching the
receiver on. Unplug the receiver from the wall and call a Pioneer
authorized independent service company.
AMP OVERHEAT blinks in the display
and the FL OFF indicator flash and the
power turns off. Allow the unit to cool down in a well-ventilated place before switching
back on (see Installing the receiver on page 6 ).
Wait at least 1 minute, then try turning the power on again.
The temperature within the unit has exceeded the allowablevalue.
Lower the volume level.
The receiver suddenly power off or
ADVANCED MCACC flashes. The power unit is damaged. Unplug the receiver from the wall and call
a Pioneer authorized independent service company.
No sound
Symptom Remedy
No sound is output when an
input function is selected.
No sound is output from the
front speakers. Check the volume, mute setting (press MUTE) and speaker setting (press
SPEAKERS).
Make sure the correct input function is selected.
Check that the MCACC setup microphone is disconnected.
Make sure the correct input signal is selected (press SIGNAL SEL).
Note that when Fixed PCM ON is selected, you won’t be able to hear any other
signal format (see Setting the Audio options on page 48 ).
Check that the source component is connected properly (see Connecting your
equipment on page 11 ).
Check that the speakers are connected properly (see Connecting the speakers
on page 13 ).
No sound from the surround or
center speakers. Check that the Stereo listening mode or the Front Stage Surround Advance
mode isn’t selected; select one of the surround listening modes (see Enjoying
various types of playback using the listening modes on page 36 ).
Check that the surround/center speakers are not set to NO (see Speaker Set-
ting on page 66 ).
Check the channel level settings (see Channel Level on page 67 ).
Check the speaker connections (see Connecting the speakers on page 13 ).