Panasonic KX-TG6645 User Manual

Page 54

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Caller ID/Talking Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R You must subscribe to Caller ID service. Contact

your service provider/telephone company for
details.

R If your unit is connected to any additional

telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.

R The name display service may not be available in

some areas. Contact your service provider/
telephone company for details.

R Other telephone equipment may be interfering with

this unit. Disconnect the other equipment and try
again.

Caller information is
displayed or announced
late.

R Depending on your service provider/telephone

company, the unit may display or announce the
caller’s information at the 2nd ring or later.

R Move closer to the base unit.

Caller information is not
announced.

R The handset or base unit’s ringer volume is turned

off. Adjust it (page 17, 28).

R The Talking Caller ID feature is turned off. Turn it

on (page 28).

R The number of rings for the answering system is

set to “2 rings” or “Toll saver”. Select a
different setting (page 43).

R If the base unit and another handset are having an

intercom call, your handset does not announce
caller information.

The caller list/incoming
phone numbers are not
edited automatically.

R The Caller ID number auto edit feature is turned

off. Turn it on and try again (page 28).

R You need to call back the edited number to

activate Caller ID number auto edit.

I cannot dial the phone
number edited in the caller
list.

R The phone number you dialed might have been

edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 36).

Time on the unit has
shifted.

R Incorrect time information from incoming Caller ID

changes the time. Set the time adjustment to
“Manual” (off) (page 28).

54

For assistance, please visit http://www.panasonic.com/help

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