Troubleshooting – Panasonic KX-TG6645 User Manual

Page 52

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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

The handset does not turn
on even after installing
charged batteries.

R Place the handset on the base unit or charger to

turn on the handset.

The unit does not work.

R Make sure the batteries are installed correctly

(page 9).

R Fully charge the batteries (page 9).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

R The handset has not been registered to the base

unit. Register the handset (page 33).

I cannot hear a dial tone.

R The base unit’s AC adaptor or telephone line cord

is not connected. Check the connections.

R Disconnect the base unit from the telephone line

and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.

The indicator on the
handset flashes slowly.

R New messages have been recorded. Listen to the

new messages (page 40).

R New voice mail messages have been recorded.

Listen to the new voice mail messages (page 46).

Programmable settings

Problem

Cause/solution

The display is in a
language I cannot read.

R Change the display language (page 14).

I cannot register a handset
to a base unit.

R The maximum number of handsets (6) is already

registered to the base unit. Cancel unused
handset registrations from the base unit (page 33).

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For assistance, please visit http://www.panasonic.com/help

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