Troubleshooting, Telephone system – Panasonic KX-TG5240AL User Manual

Page 88

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88

Troubleshooting

If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 85–87) for the Cause & Remedy.

Telephone System

Problem

Cause & Remedy

“No link to base.
Move closer to
base and try
again.” is displayed and an
alarm tone sounds.

The handset has lost communication with the

base unit. Walk closer to the base unit, and try
again.

Confirm the base unit’s AC adaptor is plugged

in.

Raise the base unit antennas.
The handset’s registration may have been

cancelled. Re-register the handset (p. 84).

Static, sound cuts in/out,
fades. Interference from other
electrical units.

Move the handset and base unit away from

other electrical appliances (p. 6).

Walk closer to the base unit.
Raise the base unit antennas.
Turn on the Clarity Booster feature (p. 31).
Your unit is connected to a telephone line with

ADSL service. We recommend connecting a
noise filter (contact your ADSL service
provider) to the telephone line between the
base unit and the telephone line jack.

The base unit and/or handset
does not ring.

The ringer volume is turned off. Set to high,

medium, or low (p. 18, 19).

If more than one other user is using the

handset and/or base unit, the handset/base
unit may not ring. Users will hear incoming
call tones (p. 61).

The handset display is blank.

If the handset display is blank, fully charge the

battery (p. 13).

You cannot program any
function items.

Programming is not possible while the

handset and/or base unit is being used.

Do not pause for over 60 seconds while

programming.

Walk closer to the base unit.
While another user is listening to messages or

the Answering System is handling a call, you
cannot program. Try again later.

When the dial lock is turned on, you cannot

store phone numbers (p. 41, 48). To turn the
mode off, see page 63.

TG5240AL.fm Page 88 Friday, June 11, 2004 5:22 PM

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