Help 85 – Panasonic KX-FPG378 User Manual

Page 87

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10. Help

85

For Fax Advantage assistance, call 1-800-435-7329.

Static, sound cuts in/out,
fades. Interference from
other electrical units.

L

Move the handset and the base unit away from other electrical
appliances.

L

Move closer to the base unit.

L

Raise the base unit antenna.

While programming, the
handset starts to ring.

L

To answer a call, press {TALK} or {SP-PHONE}. Start again from
the beginning after hanging up.

I cannot redial by
pressing
{REDIAL}.

L

If the last number dialed was more than 48 digits long, the number
will not be redialed correctly.

Recharge battery” is

displayed, 68879 flashes
or the handset beeps
intermittently.

L

Fully charge the battery (page 20).

Charge for 6h” and

68889

are displayed and

the handset does not
work.

L

The battery has been discharged. Fully charge the battery (page
20)
.

I charged the battery fully,
but “

Recharge battery”

is still displayed and/or
68879

continues to flash,

or “

Charge for 6h” and

68889

are displayed.

L

Clean the charge contacts and charge again (page 20).

L

The battery may need to be replaced (page 17). If you install a new
battery, fully charge it (page 20).

The [CHARGE] indicator
does not go out after the
battery has been charged.

L

This is normal.

I cannot receive
documents by pressing
{*}{#}{

9} on the

handset.

L

You must set remote fax activation to ON (feature #41 on page 72)
beforehand.

L

Press {*}{#}{9} firmly.

L

The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper or clear the
jammed paper.

The handset display is
blank.

L

Fully charge the battery (page 20).

I cannot have a
conversation using the
headset.

L

Make sure that an optional headset is connected properly (page
18)
.

L

If

SP-phone” is displayed on the handset, press {TALK} to

switch to the headset.

I cannot program items.

L

Programming is not possible while the handset and/or base unit is
being used.

L

Do not pause for over 1 minute while programming.

L

Move closer to the base unit.

L

While another user is listening to messages or the telephone
answering machine is answering a call, you cannot program. Try
again later.

Problem

Cause & Solution

FPG379-PFQX2138ZA-en.book Page 85 Wednesday, January 12, 2005 4:49 PM

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