Messaging, I can’t send or receive text messages, I can’t tell if data services are available – Palm 700P User Manual

Page 222: My smartphone won’t connect to the internet, Messaging web

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C O M M O N Q U E S T I O N S

216

11

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AP

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Messaging

I can’t send or receive text messages

Make sure your phone is turned on (see
Turning your phone on and off).

Contact your wireless service provider
to verify that your plan includes text
messaging services, that these services
have been correctly activated, and that
they are available at your location. your
wireless service provider should be able
to tell you if messaging services have
been experiencing transmission delays.
Delays can also occur between the time
that a message is sent and the time it is
received.

Verify with the recipient that the
receiving device can handle text
messages.

If a text message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset).

Web

I can’t tell if data services are available

When your phone is on, icons appear in the
title bar in the Main View of the Phone
application to indicate whether data
services are available and whether a data
connection is active. See What are all
those icons?
for a description of the icons
that indicate that data services are
available.

My smartphone won’t connect to the
Internet

Your Treo 700

P

smartphone supports the

1XRTT and EVDO wireless data networks.
To connect to the Internet, you must
subscribe to and activate data services
with your wireless service provider, and
you must be in a location with data
coverage.

1 Press and hold Power/End

to

turn off your phone. Then press

TIP

If your phone is on and you do not see any

of the data icons, then data services are not
available in your current location.

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