Dial backup error messages – Paradyne COMSPHERE 3615 User Manual

Page 102

Advertising
background image

Status Indicators and Control Panel Messages

C-11

3615-A2-GB20-20

December 1996

Table C-9

(1 of 2)

Dial Backup Error Messages

Message

Notify NMS

1

Condition

Action

DBM: Busy

Yes

Telephone line associated with
remote DBM is busy.

Try again. Try another number if possible,
or investigate why the line is busy.

DBM: Call Aborted

No

Call was aborted from the DCP.

None

DBM:Callbck Fail

No

There was a failure to connect
on a callback attempt.

Make sure you have the correct call setup
pointer and that remote DBM has the
proper telephone number in that directory.
If both are correct, attempt to place a
manual call from the remote DBM.

DBM:
Conflict w/Envir

Yes

DBM is not able to dial out (e.g.,
test is being run); there is no
DBM at the far end.

Wait until the test is completed, or abort
the test.

DBM:Dir Empty

Yes

An attempt was made to place a
call from an empty directory.

Check Backup Directory entries and
numbers.

DBM:DTR Discon

Yes

DTR has gone low, or the call
did not connect.

Raise DTR at the DTE, or disable the
DTRCallCon configuration option.

DBM:Illegal Char

Yes

Illegal character in the directory
specified.

Check directory entry.

DBM:No Answer

Yes

There was no answer from the
remote DBM or modem.

1. Check that remote DBM is configured

for many calls.

2. Make sure remote DBM is properly

connected to the dial (PSTN) network.

3. Check operational status of remote

DSU using a Device Test.

4. Attempt to place a call from remote

DBM. If it cannot be placed, replace
the DBM.

DBM:NetwkAbort

No

Call was aborted by the
network.

Try again.

DBM:Netwk Busy

Yes

Call was unable to place call at
the time.

Try again.

DBM:NetwkUnavl

Yes

Network is incapable of passing
data.

Look for line problems. If conditions are
good and no problem is found, call
telephone company and report the
problem.

DBM:NoDialTone

Yes

No dial tone received from the
network.

Check the dial (PSTN) network
connections. If conditions are good and
no problem is found, call telephone
company and report the problem.

1

If Yes, an error message is reported to the NMS if the NMS initiated the dial command.

Advertising
This manual is related to the following products: