9 support & warranty information, Support & warranty information, Product support – Pixel Magic Systems VPS3800 User Manual
Page 82: Product warranty
PRODUCT SUPPORT
Caution: Under NO circumstances should you attempt to open, repair or modify your
Crystalio II unit as this could expose you to electrical shock, and/or severely damage your
Crystalio II.
PRODUCT WARRANTY
Pixel Magic Systems Ltd. warrants Crystalio II for One-Year from date of purchase to the original
purchaser that this product is free from defects in materials and workmanship. If, after inspection,
you discover any defects in materials or workmanship, Pixel Magic Systems Ltd. will have the
option to repair, or replace the defective Pixel Magic Systems’ product free of charge. This one-
year warranty does not cover damages from normal wear and tear or from accidental damage,
misuse, improper care, alterations or damage caused in transportation by a common carrier
or airline.
There are no other warranties expressed or implied, including, but not limited to, the implied
warranties of merchantability and the fitness for a particular purpose beyond the terms of this
one-year warranty. The one-year warranty offered by Pixel Magic Systems Ltd. herein may not
be modified by any oral representations made by any employee, agent or representative of
Pixel Magic Systems Ltd.
Repair or replacement as provided under this warranty is the exclusive remedy of the consumer.
Pixel Magic Systems Ltd. shall not be liable for any incidental or consequential damages for
breach of any expressed or implied warranty on this product, except to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular purpose on this
product is limited in duration to the duration of this warranty. If you need to have your Pixel
Magic Systems’ product repaired or replaced under the conditions of this one-year warranty,
please contact your dealer to make suitable arrangements.
Limitation of Liability (for all customers)
BOTH YOURS AND PIXEL MAGIC SYSTEMS’ LIABILITY SHALL BE LIMITED TO THE PRICE PAID FOR
PRODUCT. IN NO EVENT SHALL EITHER YOU OR PIXEL MAGIC SYSTEMS LTD. BE LIABLE TO THE
OTHER FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR USE OF ANY GOODS OR
SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF
WARRANTY, NEGLIGENCE, OR OTHERWISE. NEITHER YOU NOR PIXEL MAGIC SYSTEMS LTD. SHALL
HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY
ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.
Crystalio II is designed to provide you with many years of viewing pleasure.
If for any reason you encounter a problem with your Crystalio II unit, please
follow these steps:
1. Carefully follow the instructions shown in this manual.
2. Refer to
: Troubleshooting to try and rectify the problem.
3. Contact your dealer for advice.
4. Use the Pixel Magic Support Forum
5. If you still cannot get the information you need, please contact our support
team using the following details.
International Support Hotline: (852) 2607 4078
9. SUPPORT & WARRANTY INFORMATION
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