Panasonic KX-TG5871AL - Manual (Page 80)

Useful Information
80
Answering system
Problem Cause & solution
I cannot listen to
messages from a remote
location.
L
A touch tone phone is required for remote operation.
L Press the remote code correctly and press each key
firmly (page 65).
L
The answering system is off. Turn it on (page 66).
E flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
L
Message memory is full. Erase unnecessary messages
(page 62).
The unit does not record
new messages.
L
The answering system is turned off. Turn it on (page 61,
66).
L
The recording time is set to “Greeting only”. Select
“1min”, “2min”, or “3min” (page 68).
L Message memory is full. Erase unnecessary messages
(page 62).
L
If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone. Change the unit’s “Ring count” setting so
that the unit’s answering system can answer the call
before the Voice Mail service or consult your telephone
company (page 68).
I cannot operate the
answering system.
L
Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
During message
playback, the unit rings
and cancels playback.
L
A call is being received. Answer the call and start again
from the beginning after hanging up.
The message indicator
on the handset flashes
slowly. L New messages have been recorded. Listen to the new
messages (page 62) or turn the message alert off (page
69).
When you play back
messages or turn on the
answering system, the
base unit and handset
announce the day and
time incorrectly.
L
Set the date and time again (page 19).
TG5871AL.book Page 80 Friday, June 17, 2005 7:01 PM