Palm Pre P100EWW - Manual (Page 150)

150 Chapter 10 : Preferences
2 To view more detailed system information, tap More Info , and tap
Software or Hardware .
Rename your phone
1 Open Device Info .
2 Tap the Name field and enter the new name.
Restart your phone
If an application freezes, first try restarting your phone. No files or settings
are changed when you restart.
Do one of the following:
• Open Device Info , tap Reset Options and tap Restart .
• Press and hold power , tap Power , and then tap Restart .
NOTE If the screen does not respond to taps, press and hold power and
slide the ringer switch three times to restart your phone.
Erase data and reset your phone
If restarting your phone does not solve the problem, you may need to reset
the phone. A reset deletes some or all information from your phone
(depending on the type of reset you select). After a reset, you must follow
the prompts to sign in to your Palm profile again before you can use your
phone.
IMPORTANT You should perform a manual backup of your data before resetting
your phone (see Back up your information ).
1 Open Device Info .
2 Tap Reset Options .
3 Do one of the following:
• Erase any applications you installed from App Catalog, as well as any
information associated with those applications: Tap
Erase Apps &
Data twice.
• Erase all files stored in USB drive storage, such as pictures, videos,
and music: Tap
Erase USB Drive twice.
• Erase all data from the phone, including any applications you
installed from App Catalog, all files stored in USB drive storage, and
information about your Palm profile: Tap
Full Erase . To erase all data
on your phone, tap Full Erase again. To erase all data in such a way
that it is completely wiped from your phone and is unrecoverable,
tap
Secure Full Erase . Regardless of which full erase option you
choose, all your data on the web—in your online accounts and in
your Palm profile—is untouched.
Perform a secure full erase when you give your phone to somebody
else and you don’t want that person to be able to access your data.
Also, before giving your phone to another person, you must manually