Palm Pre Plus - Manual (Page 156)

156 Chapter 10 : Preferences
Rename your phone
1 Open Device Info .
2 Tap the Name field and enter the new name.
Restart your phone
If an application freezes, first try restarting your phone. No files or settings
are changed when you restart.
1 Open Device Info .
2 Tap Reset Options and tap Restart .
NOTE If the screen does not respond to taps, press and hold power and slide the
ringer switch three times to restart your phone.
Erase data and reset your phone
If restarting your phone does not solve the problem, you may need to reset
the phone. A reset deletes some or all information from your phone
(depending on the type of reset you select). After a reset, you must follow
the prompts to sign in to your Palm profile again before you can use your
phone.
IMPORTANT You should perform a manual backup of your data before resetting
your phone (see Back up your information ).
1 Open Device Info .
2 Tap Reset Options .
3 Do one of the following:
• Erase all data from the phone except items stored in USB drive
storage, such as pictures, videos, and music: Tap
Partial Erase twice.
• Erase all data from the phone: Tap Full Erase twice. All data from all
accounts is erased from your phone, including information about
your Palm profile. But all your data on the web—in your online
accounts and in your Palm profile—is untouched. Perform a full
erase when you give your phone to somebody else and you don’t
want that person to be able to access your data. Also, before giving
your phone to another person, you must manually delete all the apps
you installed, because they reappear on your phone after a full erase
(see
Delete an application ). After a full erase, sign in to your Palm
profile—this restores your Palm profile data and information from
online accounts, but not your stored files such as pictures, videos,
and music (you must copy those again to the phone; see
Copy files
between your phone and your computer ). You can also sign in to
your Palm profile on a new phone and restore your data to the new
phone.
TIP You can also restart your phone by pressing and holding power , tapping
Power , and then tapping Restart .