Printek Mobile Thermal MtP300 Series - Manual (Page 19)

Daily Operation
Fault Messages
Check Paper
This message is displayed and the Error Indicator flashes whenever the printer runs out of print media. This
may also occur if there has been a paper jam that prevents paper from feeding into the print head. To clear the
error, first clear the jam and/or install new media. For information on how to replace the media supply or to
check for a possible jam, please refer to “Installing Media” on page 4 in the Getting Started section of this
manual.
Next, momentarily press the Paper Feed Button to resume printing.
Note: If the printer has firmware version 2.8 or later, pressing the Paper Feed Button will cause the printer to
perform a Form Feed and then reprint the last print job. If the entire job does not print as expected, the
host program may need to be modified to make use of the printer’s buffer commands. Please refer to
the MtP Series & FieldPro Programmer’s Manual for more information.
It is also possible that a false paper error may be detected when using “black mark” sensing on preprinted
forms. This condition should not occur unless the size of the black mark on the form is larger than the size
allowed for in the host application program. Please refer to the MtP Series & FieldPro Programmer’s Manual
for more information.
Paper Door Open
This message is displayed and the Error Indicator flashes when the printer is attempting to print and the
Paper Door is not fully closed. To correct this error, make sure that the media is loaded properly, close the
Paper Door, and momentarily press the Paper Feed Button.
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