Panasonic KX-P7305 - Manual (Page 267)

Settings and Printing Network Network Maintenance and Spec.
Appendix
84
This section explains how to resolve the common problems you may have with the KX-P7310.
If KX-P7310 does not operate properly or you are unable to set up with Network Setup Tool,
we recommend that you print the diagnostic/configuration pages first.
• How to Diagnose Problems (see below)
• Trouble in Windows Environment (TCP/IP) ( see page 85 )
• Trouble in Windows Environment (NetBEUI) ( see page 85 )
• Trouble in NetWare Environment ( see page 86 )
• Trouble in Macintosh Environment ( see page 87 )
■ How to Diagnose Problems
Use the following list to determine the cause of printing problems:
1
Verify that the printer is working properly.
• Is the printer working? First check that the printer can generate a diagnostic/
configuration page. See “Printing a Configuration Page” on page 82 .
• Is the printer online? Verify that the printer is online (ready) or nothing will print.
• Does a printer error occur?
2
Check the ERROR LED on the printer panel is not lit or not blinked.
3
Check the configuration page to see what protocols are enabled and
active.
• See the appropriate chapter to confirm that you have installed and configured your
network protocol correctly for the printer.
4
If you added any new software applications, make sure that the program
is compatible and installed correctly on the network. See your network
protocol documentation to confirm.
Troubleshooting