Troubleshooting, Operate, C. programming a new smartkey – Petsafe PPA11-10709 User Manual

Page 11: D. attach the smartkey, Operating your smartdoor

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11

C. Programming a New SmartKey

To reduce error while programming, remove the RFA-67 battery from all programmed SmartKeys

except the one you are programming. Press and hold the LEARN button until the green light

illuminates and begins to fl ash, now release the button. Bring the SmartKey

directly below the

green light and the light will stop fl ashing and illuminate for two seconds. Now your new SmartKey

has been programmed and added to memory. Up to fi ve different SmartKeys

can be added, one at

a time.

D. Attach the SmartKey

to the Pet’s Collar

A split key ring has been provided to attach to your pet’s

collar and should hang under the pet’s neck.

The SmartDoor

includes (one) SmartKey

which comes

pre-programmed and ready to use.

OPERATE

Operating Your SmartDoor

LOCKED MODE – Does not allow entry or exit for any pet. The SmartDoor

ships from the factory

in LOCKED MODE and when batteries are placed in the SmartDoor

, it will enter LOCKED MODE. To

set: hold the MODE-RESET button until the red light illuminates and release when selected.

UNLOCKED MODE – Allows entry and exit for all pets. To set: hold the MODE-RESET button until

the green light illuminates and release when selected.

AUTOMATIC MODE – Allows entry and exit for a pet wearing a programmed SmartKey

; up

to fi ve SmartKeys

can be programmed into one SmartDoor

for selective entry and exit during

automatic mode. To set: hold the MODE-RESET button until the yellow light illuminates and

release when selected.

NOTE:

If at any time the red light remains illuminated, replace with a set of fresh batteries. If that

does not reset the red light, please call our Customer Care Center for additional help.

Illuminating Color

Condition

Pet Door Status

RED

Solid only for two seconds after

selecting LOCKED Mode

LOCKED Mode

Flashing

Low battery alert

Constant solid

Internal failure has occurred

GREEN

Solid only for two seconds after

selecting UNLOCKED Mode

UNLOCKED Mode

Flashing

Learn Mode

YELLOW

Solid only for two seconds after

selecting AUTOMATIC Mode

AUTOMATIC Mode

Flashing

Error alert

RED, GREEN AND YELLOW Flashing at the same time

Sensitivity Test Mode

Troubleshooting

SmartDoor

does

not respond to the

presence of the

SmartKey

when my

pet is directly in front

of the SmartDoor

within three seconds

• Check that the SmartDoor

is in AUTOMATIC Mode.

• Check that the SmartKey

has been programmed to the SmartDoor

.

• Check sensitivity level has been properly set, see page 10.
• Check that the RFA-67 battery in the SmartKey

is screwed in tightly.

• Check that the batteries in the SmartDoor

are fresh.

• If the condition persists, check that there are no radio-frequency

transmitting devices or electronic devices that radiate electrical

energy, which may interfere with the operation of the SmartDoor

.

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