Petsafe PPA11-10709 - Manual (Page 12)

12 1-800-732-2677
Yellow light is fl ashing • Obstruction to the flap has been detected.
• Press the MODE-RESET button to cause the SmartDoor
™ to attempt
to lock the flap. Clear any obstructions that keep the flap from
locking. When the flap successfully locks, normal operation is resumed.
• If your large SmartDoor ™ does not close properly, you can purchase
an additional magnet kit to help center flap due to constant wind
or a variance between indoor and outdoor pressure. Please call the
Customer Care Center for further assistance.
Red light remains
illuminated (internal
failure has occurred)
• Remove batteries and replace them with a fresh set of batteries. If
that does not reset the red light, please call Customer Care Center at
1-800-732-2677 for additional help.
Red light is fl ashing • Low battery indicator, replace batteries.
Red, green and yellow
lights are fl ashing
• Sensitivity set mode has been activated. It will automatically
de-activate in thirty minutes, or can be immediately de-activated by
pressing the MODE-RESET button once.
Revert SmartKey ™ to Default Factory Setting
The SmartDoor ™ can be cleared of all additional programmed SmartKey ™ EXCEPT the one included
from the factory. To do this, fi rst take out batteries from battery compartment. Then, as you place
batteries back into the battery compartment, hold down the LEARN button. When LEARN button
is held and the last battery is in place, the red and green lights will illuminate three times. Now,
all SmartKeys ™ programmed to the SmartDoor ™ have been cleared except the one SmartKey ™
included with your SmartDoor ™ .
Clear SmartKey ™ Memory
The SmartDoor ™ can be cleared of all programmed SmartKeys ™ , even the one included from the
factory. To do this, fi rst remove batteries from battery compartment. Then, as you place batter-
ies back into the battery compartment, hold down the MODE-RESET button. When MODE-RESET
button is held and the last battery is in place, the red and yellow lights will illuminate three times.
Now all SmartKeys ™ have been cleared.
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Replacement Parts and Accessories
To purchase replacement parts for your PetSafe ® SmartDoor ™ , contact the Customer Care Center
at 1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.
Customer Care International
Canada: 1-800-732-2677
United Kingdom: 0800 046 1414
Europe: 00 800 18 18 20 20
Australia: 1800 786 608
New Zealand: 0800 543 054
Component Part Number
SmartKey ™ PAC11-11405
PetSafe ® RFA-67 Battery RFA-67
Small Replacement Flap CPA11-11580/MPA00-12830
Large Replacement Flap CPA11-11579/MPA00-12829
Small SmartDoor ™ Hardware Kit CPA00-11617/MPA00-12814
Large SmartDoor ™ Hardware Kit CPA00-11618/MPA00-12815
Small Wall Conversion Kit MPA11-12019
Large Wall Conversion Kit MPA11-12020
Large Extension Tunnel CPA00-12021/MPA00-12820
Small Wall Conversion – Hardware Replacement Kit CPA00-12054/MPA00-12821
Large Wall Conversion – Hardware Replacement Kit CPA00-12055/MPA00-12822