Troubleshooting, Troubleshooting guide, Care and maintenance – NEC AT-35 User Manual

Page 18

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TROUBLESHOOTING

Troubleshooting Guide

Problem Solution

No dial tone /
Will not dial out

• Check that the hookswitch is not depressed.
• Check that the line cord is connected.

• Make sure the SPEAKER key LED is lit (if

using speakerphone).

• Ensure that the Dialling Mode Switch is set to

the correct position.

• Unplug the phone, wait 30 seconds, then plug

the phone back in.

Phone does not
ring

• Disconnect any additional devices connected

to the DATA port.

• Ensure there are no other devices connected

to the same line.

Cannot be heard by
the other party

• Confirm phone cord and handset curly cord

are securely plugged in.

• Make sure MUTE key LED is off.

Cannot use
one-touch dialling

• Make sure that a number has been correctly

stored under the one-touch key.

• A row of “-“ indicates an empty one-touch key.

No display on LCD
while phone is idle

• Check that batteries are fitted and that they

are in good condition.

Care and Maintenance

To keep your telephone set working well and looking good, follow these
few simple guidelines.
• Avoid putting the telephone near heating appliances and devices that

generate electrical noise.

• The telephone should not be exposed directly to sunlight or moisture.
• Avoid dropping the handset and other rough treatment.
• Clean the telephone using a soft cloth moistened with a mild cleaning

solution.

Remove all traces of the cleaner with a damp cloth.

• Never use cleaners containing alcohol, strong cleaners that may

corrode plastic, or abrasive powders, as this may damage the finish.

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