Error information, Error information -6, Error information tab screen -6 – NEC MH160 User Manual

Page 28

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3-6 Using the Admin Tabs

NEC MH150/MH160 Mobile Handset Administration Tool-Installation and User Guide - Issue 1

Error Information

The Error info tab (

Figure 3-6

) provides a utility to assist the NEC

customer service team to troubleshoot handset errors. When directed

by customer service, this utility enables you to save any errors as a file,

which can then be sent to your NEC representative for handling.
Use the Browse button to establish the path and enter the filename.

Future saves will point to this same location as the default, so that the

same file may be overwritten if desired. A drop-down list box displays

the most recently used filenames.
The File time window displays the modification timestamp of the file in

the Save error info as file window.
Power off handset and place it in the Dual Charger.
Click the Get file button to save the file. The file will be copied from the

handset to the location.
The Read/Write indicators will reflect the action as it occurs.
A progress indicator above the prompt line displays the file transfer

progress.

Figure 3-6 Error information tab screen

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