Troubleshooting – Radio Shack ET-918 User Manual

Page 17

Advertising
background image

17

TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, the fol-
lowing suggestions might help.

Problem

Suggestion

Low volume or unusual sounds.

Someone has picked up another phone on
the same line. Hang up the other phone.

If you are using the headset, ensure the
headset plug is properly connected to the
jack.

Severe noise interference.

Press CH to change the channel.

Keep the handset away from computers, re-
mote control toys, wireless microphones,
alarm systems, intercoms, room monitors,
fluorescent lights, and electrical appliances.

Move to another location or turn off the
source of interference.

Hang up and redial the number.

The phone cannot be operated at a use-
ful distance from the base because the
signal becomes weak or noisy (handset’s
range has decreased).

Lift the base’s antenna to a fully vertical posi-
tion.

Be sure neither the handset or base antenna
is touching a metal surface.

Return the handset to the base to recharge
the battery pack.

The phone does not work or works
poorly.

Be sure the base’s phone line cord and AC
adapter are correctly and securely con-
nected, and the battery is charged.

The handset battery does not charge.

Check the charging contacts on the handset
and base. If they are dirty, clean them with a
pencil eraser.

Be sure the battery is properly connected.

Be sure the handset is properly seated on the
base.

43-1088_90.fm Page 17 Tuesday, August 17, 1999 2:57 PM

Advertising