RCA B27TF685 - Manual (Page 74)

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C HAPTER F IVE : T ROUBLESHOOTING
Limited Warranty
What your warranty covers:
• Defects in material or workmanship.
For how long after your purchase:
• One year from date of purchase for labor charges.
• One year from date of purchase for parts.
• Two years from date of purchase for picture tube.
The warranty period for rental units begins with the first rental or 45 days from date of shipment to
the rental firm, whichever comes first.
What we will do:
• Pay any Authorized RCA Television Service Center the labor charges to repair your TV/VCR/DVD.
• Pay any Authorized RCA Television Service Center for the new or, at our option, refurbished
replacement parts and picture tubes required to repair your TV/VCR/DVD.
How you get service:
• For 20" screen size: Take your RCA TV/VCR/DVD to any Authorized RCA Television Service Center
and pickup when repairs are complete.
• For screen sizes larger than 20": Request home or pick up, repair and return service from any
Authorized RCA Television Service Center, provided that your TV/VCR/DVD is located within the
geographic territory covered by an Authorized RCA Television Service Center. If not, you must take
your TV/VCR/DVD to the Service Center location at your own expense, or pay for the cost the Service
Center may charge to transport your unit to and from your home.
• To identify your nearest Authorized RCA Service Center, ask your dealer, visit RCA.com, look in the
Yellow Pages, or call 1-800-336-1900.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product
is within the warranty period must be presented to obtain warranty service. For rental firms, proof of
first rental is also required.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual clearly describes how to install, adjust, and operate
your TV/VCR/DVD. Any additional information should be obtained from your dealer).
• Installation and related adjustments.
• Signal reception problems not caused by your TV/VCR/DVD.
• Damage from misuse or neglect.
• Cleaning of audio/video heads.
• Batteries.
• Customer replacement fuses.
• Damage from images burned onto the screen.
• A TV/VCR/DVD that has been modified or incorporated into other products or is used for
institutional or other commercial purposes.
• Acts of nature, such as but not limited to lightning damage.
• A TV/VCR/DVD purchased or serviced outside the U.S.A.
Product registration:
• Please complete and mail the Product Registration Card packed with your TV/VCR/DVD. It will make
it easier to contact you should it ever be necessary. The return of the card is not required for warranty
coverage.
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