Roper Photometric - Manual (Page 4)

ii Advanced Camera Operation Manual
warranty the original purchaser is also entitled to receive free version upgrades. Version upgrades supplied
free of charge will be in the form of a download from the Internet. Those customers who do not have access to
the Internet may obtain the version upgrades on a CD-ROM from our factory for an incidental shipping and
handling charge. See Item 12 in the "Your Responsibility" section of this warranty for more information.
Owner's Manual and Troubleshooting
You should read the owner’s manual thoroughly before operating this product. In the unlikely event that you
should encounter operation difficulties, the owner’s manual should be consulted before calling the factory for
support. If you have consulted the owner's manual and the problem still persists, please contact the appropriate
factory for support. See Item 12 in the "Your Responsibility" section of this warranty for more information.
Your Responsibility
The above warranties are subject to the following conditions:
1. You must retain your bill of sale (invoice) or provide other proof of purchase.
2. You must notify the factory service center within the first thirty (30) days after you have taken
delivery of a defective product or part. With the exception of customers who claim a “technical issue”
with the operation of the product or part, all invoices must be paid in accordance with the terms of
sale. Failure to pay invoices when due may result in the interruption of your one (1) year limited
warranty and/or any other warranty expressed or implied.
3. All warranty service must be made by the factory or, at our option, an authorized service center.
4. Before products or parts can be returned for service the customer must contact the factory and receive
a return authorization number (RMA). Products or parts returned for service without a return
authorization will be sent back freight collect.
5. These warranties are effective only if purchased from the factory or one of our authorized
manufacturer's representatives or distributors.
6. Unless specified as part of the original purchase agreement, Roper Scientific is not responsible for
installation, setup, or disassembly at the customer’s location.
7. Warranties extend only to defects in materials or workmanship as limited above and do not extend to
any product or parts which have been lost or discarded by you; to damage to products or parts caused
by misuse in violation of instructions furnished by us; or to units which have had serial numbers
removed, altered, defaced, or rendered illegible.
8. At your option after the warranty period has expired, you may contact the factory for repair
information and extended warranty plans.
9. Physically damaged units or units that have been modified by a customer are not acceptable for repair
in or out of warranty and will be returned as received.
10. All warranties implied by state law or international laws, including the implied warranties of
merchantability and fitness for a particular purpose, are expressly limited to the duration of the
limited warranties set forth above. With the exception of any warranties implied by state law or
international laws, as hereby limited, the forgoing warranty is exclusive and in lieu of all other
warranties, guarantees, agreements, and similar obligations of manufacturer or seller with respect to
the repair or replacement of any parts. In no event shall Roper Scientific liability exceed the cost of the
repair or replacement of the defective product or part.
11. This warranty gives you specific legal rights and you may also have other rights that may vary from
state to state and internationally from country to country. Some states and countries do not allow
limitations on how long an implied warranty lasts, when an action may be brought, or the exclusion
or limitation of incidental or consequential damages, so the above provisions may not apply to you.
12. When contacting us for technical support or service assistance, please refer to the factory of purchase,
contact your manufacturer's representative or reseller, or visit our technical support page at
www.roperscientific.com .