Ringdale Fax Receiver MFR-200 - Manual (Page 17)

Copyright  2006 Ringdale User Manual, 62-15820000 Page 17 of 28
PROBLEM: I am getting poor quality images in the Fax TIFFs.
CAUSE: Your image viewer does not properly support
tagged image file (TIF) format . The
default Windows viewer should work fine.
SOLUTION: Try using Imaging or Imaging Preview that comes with Windows.
Right-click on the TIFF file and select Open With.
It will bring up the Open With window, where you can select Imaging or Imaging Preview.
You can also put a check in the "Always use this program to open these files" if you
wish. Click OK.
PROBLEM: The sending fax reported "POOR LINE CONDITION".
SOLUTION: This could mean any of the following:
a)
The email parameters are not entered correctly.
b)
The email is being rejected. (email box too full, spam filter parameters)
c)
Ethernet cable is disconnected.
d)
There is a poor line condition.
QUESTION:
How do I reset to the factory default settings ?
ANSWER: Unplug the power, press the reset button, plugging the power back in while
holding reset for 10 seconds
PROBLEM:
I enabled the DHCP setting, but do not know what address was used.
SOLUTION: After the IP address is assigned, ping the address or range of
addresses that it could have. Then within 5 minutes, use the ARP -A command to
see the IP Addresses assigned in that range. Look for IP Address assigned to the
Physical Address that has the last six digits matching the Fax Receiver’s serial
number.
Example:
C:\WINNT\system32>arp -a
Interface: 11.22.33.99 on Interface 0x1000003
Internet Address Physical Address Type
192.168.10.1 00-A0-92-bb-23-20 dynamic
192.168.10.23 00-A0-92-65-ec-c4 dynamic
192.168.10.36 00-A0-92-6d-7d-53 dynamic
192.168.10.165 00-A0-92-83-8b-0c dynamic
If the Fax Receiver's serial number is 838B0C then the IP Address is
192.168.10.165.