Troubleshooting tips – RCA RP-9555 User Manual

Page 20

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18

Troubleshooting Tips

Problem

Solution

System doesn’t turn on

• Make sure power cord is securely plugged into the AC power outlet.

• Unplug the unit for a moment, and then plug it back in.

• Check the outlet by plugging in another device.

No sound

• Adjust volume setting.

• Check for proper connection of speaker wires.

• Make sure you’ve selected the correct function: TUNER, CD, TAPE, or

VIDEO 1/VIDEO 2.

• Make sure volume is not muted. To deactivate, press MUTE on the

remote.

Poor radio reception

• Make sure FM antenna is connected and properly oriented.

• Rotate external AM loop antenna to achieve better AM reception.

• Try turning off electrical appliances near the unit, such as hair dryers,

vacuum cleaners, and fluorescent lights.

CD doesn’t play

• Make sure the tray contains a disc.

• Make sure that discs’ labels are facing up.

• Make sure that Pause mode is not activated.

• Make sure CD function is selected.

CD sound skips

• Clean the disc (as explained in “Care and Maintenance”).

• Check disc for warping, scratches, or other damage.

• Check for vibration or shock that may affect the CD player. Move system if

necessary.

CD buttons won’t respond

• Unit is locked up; switch the function from CD to Tuner or Tape, and then

switch back to CD.

CD player won’t change discs

• Unit is locked up; switch the function from CD to Tuner or Tape, and then

when DISC SKIP is pressed.

switch back to CD.

Distorted or noisy recordings

• Inspect the recording head and clean it if necessary.

• Demagnetize recording head (as explained in “Care and Maintenance”).

Remote control doesn’t work

• Make sure the audio system is plugged into a working AC outlet.

• Make sure that the batteries are correctly installed in the remote control.

• Make sure batteries in the remote are okay. Replace weak batteries.

• Point the remote directly at the front of the unit while pressing the

buttons.

• Move closer to the unit with the remote control.

• Make sure that there are no obstacles between the remote and the unit.

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