RCA Lyra2 RD 2209 - Manual (Page 28)

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What your warranty covers:
• Any defect in materials or
workmanship.
For how long after your purchase:
• 90 days - Unit exchange, which
includes parts and labor.
• 91 days to 1 year - Unit exchange,
which includes parts only; you pay
the labor.
• The warranty for rental units
begins with the first rental or 45
days from date of shipment to the
rental firm, whichever comes first.
What we will do:
• During the initial 90 days:
Exchange the defective portion of
your Player with a new or, at our
option, refurbished unit.
• After the 90 days and within one
year:
Exchange the defective portion of
your Player with a new or, at our
option, refurbished unit.
We will charge you a flat exchange
cost to replace a defective player.
This charge covers the labor cost
for its repair.
How you get service:
• Contact us on the Internet at
www.lyrazone.com and have your
unit’s date of purchase and model/
serial number ready. The model/
serial number information is on the
back of your Player.
• Self diagnostic screens will allow
you to troubleshoot your problem
over the Internet.
• If after going through the
troubleshooting screens, we
determine that you should receive a
replacement Player you will be
provided with a Return
Authorization (RA). No returns
will be accepted without the RA
number.
• For your convenience you may also
call 317-415-5336.
Option I:
1. Provide your Discover, MasterCard
or Visa account number and
expiration by entering on the
appropriate screen. This is for
security purposes only and your
account will not be charged at this
time.
2. We will send you a replacement
unit.
3. If you return the unit to us within
14 days from the date you were
provided a RA number, only items
not covered by warranty will be
charged to your account. If your
unit is not received within 14 days,
the suggested retail value of the
Player will be charged to your
credit card. This amount will be
credited, less a $10 handling fee, if
the unit is subsequently received.
4. Ship your defective unit back to us
using the replacement unit’s carton.
Shipping instructions will be
included on the carton along with
your RA number which will allow
you to easily ship the unit back to
us. Make sure you insure your
shipment in case of damage or loss.
Include with the shipment:
Limited Warranty