Rinnai RHFE-431FA - Manual (Page 40)

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Limited Warranty - continued
What will Rinnai do?
Rinnai will repair any part or component that is defective in materials or workmanship as set forth as follows. All
repair parts must be genuine Rinnai parts. All repairs or replacements must be performed by an individual or
servicing company that has been authorized by Rinnai. Rinnai will pay reasonable labor charges associated
with the repair or replacement of any part or component.
Replacement of the product may be authorized by Rinnai only. Rinnai does not authorize any person or
company to assume for it any obligation or liability in connection with the replacement of a product. If Rinnai
determines that repair of a product is not possible, Rinnai will replace the product with a comparable product, at
Rinnai’s discretion.
* If the Heat Exchanger fails due to a defect in
material or workmanship within the sixth (6)
through the tenth (10) year from the date of
purchase, Rinnai will make the following
allowances toward the purchase of a
replacement Heat Exchanger:
How do I get service?
You must contact a qualified/authorized service provider for the repair of a product under this Warranty. For the
name of a qualified/authorized service provider please contact your place of purchase, visit the Rinnai website
(www.rinnai.us), call Rinnai at 1-800-621-9419 or write to Rinnai at 103 International Drive, Peachtree City,
Georgia 30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales
receipt, or by registering within 30 days of purchasing the product. To register your appliance, please visit
www.rinnairegistration.com. For those without internet access, please call 1-866-RINNAI1 (746-6241).
Receipt of Registration by Rinnai will constitute proof-of-purchase for this product. However, Registration is
not necessary in order to validate this Warranty.
What is not covered?
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, force majeure, improper installation, improper conversion*, improper maintenance or service, or
for any other causes other than defects in materials or workmanship. This Warranty does not apply to any
product whose serial number or manufacture date has been defaced.
* Improper conversion includes conversions for inventory adjustment.
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise, including
damage to person or property, loss of use, or inconvenience. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you.
Limitation on implied warranties
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the period
of coverage provided by this limited Warranty, unless the period provided by state law is less. Some states do
not allow limitations on how long an implied Warranty lasts, so the above limitation may not apply to you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Year of Failure Allowance
6
7
8
9
10
50%
40%
30%
20%
10%
Heat Exchanger