Raymarine Pathfinder User Manual
Page 79
Chapter 15: Troubleshooting RayTech
147
Problem: Your PC slows to a halt or locks up completely
Possible cause
Solution
Instruments incorrectly set up.
Set up your instruments again, or use the Raycleanup utility to ‘Remove.ini
files’ - have your license key ready to hand so that you can re-enter it.
Contact Raymarine Technical Support for further help.
Problem with USB-serial adapter.
Refer to adapter recommendations given in Raytech system requirements
on www.raymarine.com, or try updating the adapter drivers from the Manu-
facturers website.
Problem with serial port.
Refer to adapter recommendations given in Raytech system requirements
on www.raymarine.com, or try updating the adapter drivers from the Manu-
facturers web site.
Problem with hsb
2
.
See table for Problem: No chart, radar or sonar available over hsb
2
network
above.
Problem: C-Map charts are not visible
Possible cause
Solution
Problem with hsb
2
(for charts repeated from an hsb
2
chart plotter)
See table for Problem: No chart, radar or sonar available over hsb
2
network
above
One or more chart layers are hiding vector charts
Turn off the Raster chart layer, or make it transparent, with the raster icon
in the Charting Toolbar.
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RayTech RNS V6.0- Users Guide
These problems, possible causes and solutions are by no means exhaustive. If you have any other problems contact Raymarine Technical Support.
C-Map USB-C-card reader drivers wrong (If using a C-Map USB-C-card
reader).
Use the drivers from Raymarine web site or RayTech V6.0 CD-ROM.
C-Map license code incorrect (If using NT+/PC charts from CD-ROM).
Updating your PC hardware or software can invalidate your chart keys.
Contact C-Map for more information.
C-Map NT+/PC Selector installed prior to running RayTech software.
Uninstall C-Map NT+/PC Selector. Delete C-Map registry keys from registry
HKEY-CURRENT-USER/Software.
Run RayTech. Exit RayTech.
Install C-Map NT+/PC Selector. Register C-Map NT+/PC license keys.
Run RayTech.
You are using a parallel-port version of the C-Map chart reader.
RayTech V4.x and above do not support the parallel-port C-Map card
reader., You need to use the USB C-Map C-Card reader.
You are using a dongle.
RayTech does not support dongled charts. It is recommended that you use a
node locked C-Map NT+/PC license or use a USB-chart reader instead.
Problem: C-Map charts are not visible
Possible cause
Solution