RocketFish ROCKETBOOST RF-RBWS01 - Manual (Page 29)

29 RF-RBWS01
Problem Solution
No communication between the
Rocketboost sender and receiver
devices. • Make sure that the power indicators of the Rocketboost wireless sender and wireless
receiver devices are lit solidly. If the indicators are blinking, see “Establishing
communication” on page 21.
• If the joining process is failing, make sure that only one of your Rocketboost devices has
the Hub switch enabled. Note that the hub device will be the only device with the
green power indicator. Non-hub devices have a blue power indicator.
No sound • Check the volume level of the wireless speaker or audio sources connected to the
wireless sender.
• Make sure that all of the audio cables are connected correctly.
• Make sure that the power indicators of the Rocketboost wireless sender and wireless
receiver devices are lit solidly. If the indicators are blinking, see “Establishing
communication” on page 19.
• Make sure the audio source connected to your wireless sender is On.
• Make sure the wireless sender or wireless receiver devices are not Muted. The Receive
Mode indicator (marked Rx) light blinks when the device is muted.
• When using computer USB audio, make sure your computer audio volume is turned up
and not muted. Depending on your computer and operating system you may have to
adjust this in the operating system volume settings or in the application you are using
(for example, Windows Media Player).
My Rocketboost remote will not
control the volume. I can’t turn
the volume up or down. • Make sure you have removed the insulation sheet in the battery tray of the Rocketboost
remote.
• To maximize your volume level through the system, make sure your source devices (i.e.,
A/V receiver, iPod, etc.) have their volume turned up to at least 50% of their volume
level.
• The battery in your remote may be dead. Try replacing it with a new battery.
The sound/audio is really quiet
coming out of my wireless
speakers. • To maximize your volume level through the system, make sure your source devices (i.e.,
A/V receiver, iPod, etc.) have their volume turned up to at least 50% of their volume
level.
Sound interference • Experiment with different orientations or locations of your wireless sender device.
• Make sure your wireless sender device is more than 18 inches from any WiFi routers you
may have.
• Shorten the distance between the Rocketboost wireless devices. The maximum
distance is 150 feet (45 m), but this distance will be reduced as the wireless signal
passes through walls or other obstructions.
• It is possible other devices like cordless phones, microwaves, wireless routers, etc. may
be causing interference. Try turning one device off at a time to determine which device
is causing interference.
• If your cordless phone or wireless router is causing interference try changing the
channel it is using. Please refer to your device’s owner manual.
Cannot play audio from a
computer • Make sure that the USB cable is connected to the wireless sender/receiver and your
computer correctly.
• Make sure that you have selected the USB jack as the audio input source by pressing
USB-In button on the remote control.
RF-RBWSO1_11-0202_MAN_V1.fm Page 29 Monday, May 2, 2011 11:46 AM