Radio Shack Dual Keypad - Manual (Page 25)

25 Troubleshooting
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Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem Suggestion
Low volume or unusual sounds. Someone has picked up another phone on the same line.
Hang up the other phone.
Severe noise interference. Press DELETE/CH to change the channel.
Keep the handset away from computers, remote control
toys, wireless microphones, alarm systems, intercoms,
room monitors, fluorescent lights, and electrical appli-
ances.
Move the handset to another location or turn off the
source of interference.
The phone cannot be operated at a useful
distance from the base because the signal
becomes weak or noisy (handset's range
has decreased). Lift the base's antenna to a vertical position.
Be sure neither antenna is touching a metal surface.
Return the handset to the cradle, and recharge the battery
pack.
Replace the battery pack if necessary.
The phone does not work or works poorly. Be sure the base's phone line cord and AC adapter are
correctly and securely connected, and the battery pack is
charged.
The handset battery pack does not charge. Check the charging contacts on the handset and base. If
they are dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack (see “Connecting, Charging,
and Replacing the Battery Pack” on Page 11).
The handset does not ring or receive a
page. Be sure the handset ringer is not set to Ringer Off.
Move the handset closer to the base.
Be sure the battery pack is charged. (If the battery power
is too low, it does not have enough power to light the dis-
play.)